Quick answer: Most access issues come down to your browser, device, or something like a VPN or ad blocker getting in the way. Try these steps before reaching out to support.
Try these first
Try a different browser or device. Some browsers block scripts Throne needs to load properly.
Try mobile data instead of Wi-Fi. Your internet provider or network can sometimes block the connection.
Turn off ad blockers, browser extensions, and VPNs. These can interfere with Throne. If you're using a VPN, try turning it on, then off, then fully closing it in Task Manager, that's fixed it for a lot of people.
Ask a friend to check if your page loads for them. This helps us figure out if it's your account or just your device.
When to reach out
You've tried all of the above and still can't access Throne, or you're seeing a specific error message. See "What information does support need to debug an error?" for what to send us.