Quick answer: If Throne emails are not reaching you, check your Spam and Promotions folders, move one of our emails to your primary folder, and make sure marketing emails are turned on here.
Check your other folders first
Search your mailbox for Throne, then look in Spam, Junk and Promotions. In Gmail, emails from brands often land in the Promotions tab instead of Primary.
If you find one of our emails there, move it to your main inbox. In Gmail you can drag it to the Primary tab. Most email apps also have a "Not spam" or "Move to inbox" option.
Tell your email app you want our emails
These few things teach most email apps that you want to hear from us:
Add the address our emails come from to your contacts or your safe senders list.
Reply to one of our emails, even with a single word.
Open our emails and click a link inside one.
Check your email settings on Throne
Some Throne emails only go out if you have turned them on. Open https://throne.com/profile/notifications and check that the Marketing toggle is on. You can also get there from the "Manage Preferences" link at the bottom of every Throne email.
For what each setting does, see "Which emails will I get from Throne, and how can I choose?"
Make sure we have your current email address
Check that the email address on your account is one you still use. If you changed your account email, new emails should go to the new address.