Skip to main content

Can I safely enter my real name in the “delivery details” section?

Yes - it is safe to enter your real name in the delivery details section.

Your profile information is kept fully private and secure. It is not visible to fans and is only shared with the merchant for shipping purposes. No other users can access this information.

Why your real name is important

We strongly recommend using your full legal name as it appears on your mailbox or official delivery information.

This is important because:

  • customs may reject or delay packages if the name is incomplete or incorrect

  • carriers may be unable to deliver if the name does not match the delivery address records

Can I use my creator or brand name instead?

We strongly recommend not using your online creator name or brand name as your delivery name.

Some carriers may refuse delivery if the name on the package does not match the name associated with the address, which can lead to failed or returned deliveries.

For the best delivery experience, always use your full legal name.

Did this answer your question?