Our most common order issues are in one of the following categories:
delivery address insufficient, more details needed
no sizing, color, or type information is entered
product is unavailable
product price entered doesn't correspond to the actual price
product has excessive shipping or taxes
wrong currency was selected for the product
For the majority of Amazon items, and all of our partner store items, product availability and prices should be fetched automatically. Learn more about this here.
To find out which stores are partnered and which stores are verified for your country, check out our Approved Merchant's list!
If there is an issue with your order, you will be notified via email and with an alert in your dashboard. Read more about what to do if your item is in "issue."