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For Creators
Key resources for content creators on multiple topics e.g.,: technical, privacy, gifting, shipping, balance, refunds, returns, integrations, alerts and storefront topics
103 articles
What's the benefit of Throne compared to Amazon Wishlists?
How long does it take to be verified?
I have been referred but I didn't sign up with the referral code. Can I add the referral retroactively?
I did not get an email verification sent to my inbox. What can I do?
Can my fans buy me gifts before I am verified?
Can I change my account email on Throne?
How do I delete my account? Can I recover it afterwards?
How do I change my password?
How do I use a Referral Code?
What is the Throne Referral Program?
The merchant of my wishlist product isn't supported
I can't select my country in the delivery details section. What can I do?
What are partner brands and what benefits do I have from them?
What is the difference between a Partner store and a Verified/Approved store?
Do Amazon items automatically update?
How does The Throne Gift Store balance its product range and support creators in choosing items?
How does The Throne Gift Store ensure the curation of the best products?
Are there fees for my fans to use the Throne Storefront?
How to Monetize your Storefront
How to add collections to your Storefront
How to add links to your Storefront
Throne Storefront vs. Affiliate Links
How do I get started with Throne Storefront?
Why should I use Throne Storefront?
Creators: What is the Throne Storefront?
I have a specific question about a gift which was purchased by a fan. Who can I ask?
What happens if a fan issues a chargeback?
What is Shipping Protection?
Why does Throne mark some items as delivered?
Can I change the product (size, color, link) after it was purchased by a fan but before it was shipped?
Can fans leave me a message when they buy a product?
Can a fan purchase multiple gifts at once?
Why is my digital good being held?
Why is there a limit to the number of gift cards and digital goods I can add?
How do I access my gift card? Why is my gift card on hold?
Can I cancel a gift someone purchased for me?
What happens if the gift is cheaper than what I entered on my wishlist?
What happens if the gift costs more than what the fan paid for?
Why do you charge service fees?
What fees do you charge?
What should I include in the item price?
Are there restrictions for cash gifts?
What are Cash Gifts? How do they differ from Direct Credit?
Are there restrictions on what kinds of items I can add to my wishlist?
Are there any Digital Goods that Throne cannot gift?
What is a Digital Good?
Throne Item Types
How do Secret Gifts work?
Can I add pre-order items to my wishlist?
Can I add time sensitive or auction items to my Throne?
What Payment Methods are Available? Can I use PayPal?
How do Surprise Gifts work?
Throne Balance - Redeeming your Throne Balance
Throne Balance - Refunding an issue item to your Throne Balance
What is the Throne Balance?
What does "Credited" mean on my gift status? What are "Direct Credit" items?
Throne Withdrawals
What is your payout threshold for withdraws?
Can I purchase Payout items with my Throne Balance?
Are there fees for withdrawing from my Throne Balance?
What are Expedited Withdrawals?
Does Throne use Amazon Prime?
How much do you charge for shipping?
What if I am moving? What if my address is wrong? Will I still receive my gifts?
What happens if my gift is lost?
Can I get tracking for my shipment?
What happens if there are customs charges or VAT fees?
How long will it take to receive my gift?
What if my address is wrong? Will I still get my gifts?
What do I do if there is an issue with my gift order?
What can I do if I want an option not listed on the order issue page?
What happens if a product is not available anymore after a fan bought it?
Why are some orders canceled by the merchants?
How long does it take for my order to be placed?
What does my gift status mean? (What does it mean if my gift is "processing/shipped/credited"?)
How can I prevent issues from arising with my orders?
What if there is an issue redeeming my digital item or game code?
My gift is missing parts/items, what should I do?