Information about the purchase process when a fan buys a gift for you.
I have a specific question about a gift which was purchased by a fan. Who can I ask?
What happens if a fan issues a chargeback?
What is Shipping Protection?
Why does Throne mark some items as delivered?
Can I change the product (size, color, link) after it was purchased by a fan but before it was shipped?
Can fans leave me a message when they buy a product?
Can a fan purchase multiple gifts at once?
Why is my digital good being held?
Why is there a limit to the number of gift cards and digital goods I can add?
How do I access my gift card? Why is my gift card on hold?
Can I cancel a gift someone purchased for me?
What happens if the gift is cheaper than what I entered on my wishlist?
What happens if the gift costs more than what the fan paid for?
Why do you charge service fees?
What fees do you charge?
What should I include in the item price?
Are there restrictions for cash gifts?
What are Cash Gifts? How do they differ from Direct Credit?
Are there restrictions on what kinds of items I can add to my wishlist?
What is a Digital Good?
Throne Item Types
How do Secret Gifts work?
Can I add pre-order items to my wishlist?
Can I add time sensitive or auction items to my Throne?
Can I use PayPal?
How do Surprise Gifts work?