The Throne Withdrawals system allows you–the creator–to withdraw funds from your Throne Balance to a withdrawal method of your choice (usually bank or credit card) to then use these funds to purchase the gifts for yourself.

As with normal orders, Throne Withdrawals are completely secure! All data that is collected to enable Throne Withdrawals is used for Know-Your-Customer (KYC) and security reasons only.

Throne Withdrawals are powered by Stripe Inc and/or MassPay.

Step 1: Complete onboarding

In order to enable Throne Withdrawals, you will have to complete the onboarding on your dashboard. During onboarding, security information is collected. This information is used for security and Know-Your-Customer (KYC) reasons. KYC requirements vary based on country, however, all requirements should be explained in the Throne application or whilst completing the Stripe Express or MassPay onboarding flow.

Make sure to provide accurate information. Any knowingly inaccurate information will lead to rejection and is a violation of our Terms of Service.

Step 2: Receive funds in your Throne Balance

There are many events that can cause you to receive funds in your Throne Balance. From items being refunded due to returns, to your fans ordering payout items from your wishlist.

Step 3: Withdraw Balance

Once your Stripe Express or MassPay account have been verified you can withdraw your balance to a withdrawal method of your choice (bank account or card). You can use those funds to then buy the gifted items for yourself!
​
​Please note: Partial withdrawals are not an option at this time. The full amount currently in your Throne balance will be the full amount withdrawn.

Depending on your Throne account's withdrawal speed, we will send the funds from your Throne balance to your Stripe Express or MassPay account in 7 business days.
​This is the date that we give you on your Balance page! This is the date that you will see the funds arrive in your Stripe Express or MassPay account.
​

Then, Stripe or MassPay will initiate the payout and it should arrive in your bank account within 24-48 hours after the date we gave you.
​It can then take 4-5 business days to show up on your bank statement depending on your bank.
​
If you would like you can always log into your Stripe Express account by going here: https://stripe.com/connect
Log in with the email you used with Throne and Stripe will send you a verification code for your password to your phone.

You should have an email with a direct link to your MassPay dashboard!

Psst, did you know fans can now expedite withdrawals for their favorite creators? See more here!

Please reach out to Support if you have any questions!