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What does Shipping Protection cover?

Quick answer: Shipping Protection is an optional add-on fans can choose at checkout on physical gifts. It puts the order first in line and gets priority support if anything goes wrong along the way.

What it includes

  • Your gift order gets placed with first priority

  • Tracking and order help requests get prioritized

  • Priority support if something goes wrong, like a damaged or lost item

What it costs

The fee scales with the item's price, so pricier items cost a bit more to protect. The exact amount shows up at checkout, and it's the fan's call whether to add it.

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