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Does Throne protect creators from chargebacks?

Quick answer: Yes. Throne protects creators against chargebacks. If a fan disputes a gift with their bank, Throne handles it. You don’t pay any costs and you never repay the gift.

For fans

If something went wrong with a gift, contact us first instead of going straight to your bank, and we’ll help. Filing a chargeback on a gift may have a negative impact on your banking relationship and restrict your Throne account. If you think a purchase was fraudulent, report it and we’ll investigate. See "Can I get a refund as a gifter?" and "How do I report a scam, harassment, or safety concern?"

For creators

If a fan files a chargeback on a gift you received, Throne handles the dispute. You don’t pay any costs, you never repay the gift, and in most cases you don’t need to do anything. If we need information from you, we’ll reach out.

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