Quick answer: Items on Throne come from three kinds of sources: Partner Stores with direct integrations, Verified Stores our team orders from manually, and everything else, which becomes a payout item. Where an item comes from affects its fees, speed, and how the order gets placed.
Partner Stores
Partner Stores are merchants Throne has a direct integration with. That means:
Add products straight from your dashboard, no link pasting
Orders go through automatically
Prices, shipping, and taxes stay current
Tracking gets added automatically
0% service fees
Partner Stores are live in the United States, United Kingdom, Canada, Germany, Netherlands, Italy, Spain, France, Australia, Mexico, and Sweden, with more countries on the way. Find them under "Gift Store" on your dashboard.
Buying from a Partner Store? The purchase happens directly between the Partner Store and the creator, so they can reach out to the merchant anytime if they need help with their order.
Verified and Approved Stores
Verified Stores are supported merchants in your country outside the Partner Store system. You'll usually add these with a product link or the "Add to Throne" bookmark tool. For these orders:
Our Ordering Team places them manually
Processing takes 1 to 7 business days
A 7% service fee applies, paid by the fan at checkout
Everything else: payout items
Items that aren't from a Partner Store or Verified Store don't get ordered as physical products. Instead, their value lands in your Throne Balance so you can spend it yourself. See "What is the Throne Balance and how do I use it?"
How the Gift Store is curated
We vet merchants before adding them, checking product quality, shipping reliability, and fit for our community. We keep monitoring stores over time and lean on creator feedback to catch issues early. Availability and pricing are ultimately up to the merchant.
My item's merchant isn't supported
Usually one of two reasons: the merchant doesn't accept corporate or third-party billing addresses, or they've had a high rate of cancelled or failed orders. Check the supported merchants list for a similar product from a merchant we do support, or suggest a new merchant for us to look into.
Know a brand we should partner with?
If you personally know someone at a brand that'd be a good fit, check they're interested first, then email [email protected] and CC your contact. We'll set up a call with our brand partnership team. If it turns into a partnership, you get USD $500 in credits toward your Throne wishlist. Just know this reward is for direct introductions to someone at the brand, not for suggesting a brand name on its own.