Quick answer: If the item costs more than the fan paid, you can move the difference to your Throne Balance, refund the fan, or cover the difference yourself. If it costs less, that's rare and usually not flagged at all, only a bigger gap is worth reaching out about.
If the item costs more than the fan paid
You have a few options:
Move the difference to your Throne Balance
Refund the fan
Pay the difference yourself (or ask the fan to) so the order can go through
To resolve it, go to your Orders dashboard, select the item showing Issue, and choose "Resolve Issue" to see your options.
If the item costs less than the fan paid
This is rare. We only automatically check for prices that are higher than expected, not lower, so a small gap can go through as-is. If you notice a bigger gap between what your fan paid and the item's actual price, reach out and we'll take a look.