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For Gifters & Fans
For Gifters & Fans

Answers to key questions on: gifting, storefront, and other topics

21 articles

Storefront


Throne Storefront Tracking and Lost Items
Throne Storefront Returns Policy
Throne Storefront Shipping
Does a Creator earn when I purchase from their Throne Storefront?
Are there fees to use the Throne Storefront?
How do I buy from a Creator's Storefront?
Fans: What is the Throne Storefront?

Before You've Gifted


Can I buy multiple gifts at once?
Can I leave a message for the creator?
Can I make purchases anonymously?
How can I buy gifts for my favorite creator?

After You've Gifted


How long does it take until my refund shows up on my statement?
Can I receive a refund for my contribution to a community gift?
Can I issue a chargeback for a gift I bought?
Can I cancel an order as a fan?
How can I get an update on an order I placed?
A creator promised me something in return for my gift, but I didn't get it. Can I get a refund?
Can I get a refund for a gift I purchased?
How long will it take for the gift I bought to arrive?

General Questions


Is this site secure?
Do I need to sign up to purchase a gift for a creator?
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