For Gifters & Fans
Answers to key questions on: gifting, storefront, and other topics
How long does it take until my refund shows up on my statement?
Can I receive a refund for my contribution to a community gift?
Can I issue a chargeback for a gift I bought?
Can I cancel an order as a fan?
How can I get an update on an order I placed?
A creator promised me something in return for my gift, but I didn't get it. Can I get a refund?
Can I get a refund for a gift I purchased?
How long will it take for the gift I bought to arrive?