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All CollectionsFor Gifters & FansAfter You've Gifted
How long does it take until my refund shows up on my statement?
How long does it take until my refund shows up on my statement?
Updated over 10 months ago

It is up to the Creator if a gift is refunded to a fan!

You can learn more about this in our Terms of Service which is agreed to when a fan purchases a gift.

When a creator requests that we refund a fan, the refund is initiated instantly via our payment processor. It then can take banks between 5-10 business days for your refund to be reflected in your bank statement, but it may take longer depending on the individual bank (up to 2 weeks).
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If you would like to request a refund please get in touch with the creator directly.

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