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What if my deposit payment fails?
What if my deposit payment fails?
Updated over a year ago

If your deposit payment fails you will receive an email which allows you to add a different payment method!

If you do not add a new payment method you will not be participating in the exchange, to ensure that everyone receives a gift.

Please note, it may still show you as "enrolled" if this happens, but you will not be matched.

You may contact support ([email protected]) if you have any questions as to why you were not matched.

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