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What does the status of my gift mean?

Your gift status shows where your order is in the fulfillment process, from the moment it is placed to when it is delivered or completed.

Each status has its own detailed explanation and next steps.

For more information about each status, please refer to the individual help articles below:

  • Queued — view FAQ here

  • Processing — view FAQ here

  • Ordered — view FAQ here

  • Shipped — view FAQ here

  • Delivered — view FAQ here

  • Credited — view FAQ here

  • Issue — view FAQ here

  • Failed — view FAQ here

  • Returned — view FAQ here

  • Refunded — view FAQ here

  • Complete — view FAQ here

If you are unsure about your order status, we recommend checking the relevant article above 😊

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